Business Diary

Avril, Canberra

Hi team,

I have just received my second album and just wanted to tell you how wonderful it looks.I made this album as a surprise for our daughter and son in law. They had a re affirmation of their wedding vows for their 15th wedding anniversary and they are both absolutely delighted with the album.

I sent off the order late last Thursday night and received the album today, Wednesday.Once again I have to express our delight at the high standard and care with which you produce these albums they are truly wonderful.

Thank you so much for the good work you do,
Kind regards
Avril

Melissa Taylor, Gold Coast

WOW!! is all I can say.... I love it, thankyou soooooo much!!

My cousin asked me to take the photos of his wedding and I thought this would be a nice gift for him and his beautiful new wife. I was wrong! It's not nice... It's probably going to be the best present I will ever give someone and I know they are going to treasure it for life! As I will with the copy I got for myself.

I received it today (Thur) after only ordering it on Sun and receiving an email yesterday saying it had been dispatched. The service I have been provided along with the quality of the product is too good not to recommend Albumprinter to everyone I know!

I already have orders for two more and I'm sure there will be more to come.

You have made my day!!

John and Lynda, Woolmer QLD

Good morning

I have just received my new album and, once again, I am thrilled with the quality of your production techniques.

While I would not usually consider an album for a 1 week holiday I was motivated by your special offer of 40 bonus pages for July.

The time taken from my email to you to delivery to me is excellent and I always recommend your company to my friends.

Norfolk Island is ‘perfectly picturesque’ and the quality of albumworks presentation makes the most of my ‘easy to use’ Panasonic TZ2 camera. I will attach a photo of sunset over Anson Bay on Norfolk Is and also the historic area of Kingston which captures the spirit of the island. Both photos were used in the album.

Kind regards

John and Lynda

Russell and Marion Bott, Mowbray Park

Our album arrived yesterday and it is FANTASTIC. To say we are delighted would be a major understatement. It was with some trepidation that we sent our order off - we didn't know you from Adam and this was the sort of thing where a lot could go wrong. Will the colours come out OK, did we pick the right font, will the cover really look as good as it appears on the website, have we just kissed good money goodbye etc, etc??? And we are delighted to say everything turned out exactly as it appeared on the computer. The end product was even better than we dared to expect. The quality is first class and the timing unbelievable. We sent it off to you on Sunday night and on Thursday morning it was delivered to our door - about 100k south west of Sydney. Amazing. The software was excellent, and the end result was an amazingly professional looking coffee table book all about our trip around Australia.

Leanne, Yinnar

Wow! Thank you so much for such a quality product. It is like I have purchased a beautiful book from the bookstore but all of the stunning photos inside are mine!

It is already priceless to me and a wonderful way to always remember my 'once in a lifetime' overseas trip. Now my family and friends can get a real feel for the amazing sights I saw on my trip. It is so much more appealing to flip through than a photo album. I now also have the perfect wedding gift idea for my sisters upcoming wedding - a wedding album!

Glenda Baker, Victoria

Dear Album Works Staff,

I received my order for 8, 30x30 albums today and wish to let you know that I am thrilled with them.

This album is part of our family history, I have scanned so many old photographs, as well as many photos of the digital age and they have all come out just beautifully. Thanks for your excellent service and the opportunity to record special information/photos in such a lovely way.

I have purchased copies for other family members and I know that they will be delighted with your product. I have spent hours and hours preparing the book and to have the finished album is just magic.

Thank-you again,
Glenda Baker.

Margaret, Perth

'What a perfect present! You couldn't have given me anything better!'

Margaret, Perth

Sharon & Jean Young, Dee Why

To Everyone at Album Works,
Thank-you SO much for the wonderful job you did on the Album I organised for my Mum.
I even submitted my Album days after your dead line for Mothers day - not even expecting her to get it until this week after Mothers day and to our surprise it arrived on Saturday before Mothers Day. I didn't realise Aust Post delivered on Saturdays, so it was a great surprise.... THANKS !

I found your software really easy to use - its so simple, great templates and setting your own photos as the background is a great idea and really makes the album look professional.

Mum is so overwhelmed by it. It just took her breath away. She just loves it to bits. She looked at it about 6 times, before she could stop crying to phone me and thank me.
Thank-you to everyone involved in its production - you did a super job.

Many thanks,
Sharon Young.

Craig, Melbourne

Greg Compton, Riverview

Just wanted to say thanks for a great job on the albums - I had high expectations (aka hopes) and the albums have easily exceeded that. The quality is outstanding and the finished product will be a momento for my wife that she will no doubt cherish. I looked at many of the competing products available in the market, and I'm now more than satisfied that the flexibility, ease of use, ability to be creative and the outstanding quality is well beyond what other products offer.

Thanks again for the rapid turnaround (exactly as promised) and the helpful follow-up. I have no doubt that I'll be using your product many times over.

Geoff Sherren, Melbourne

I recently produced my first Albumprinter photobook and was ecstatic with the result. The software was easy to operate and the final print exceeded all my expectations. The quality is equal to a professional picture book. I was concerned with the resolution of the photos and some smaller print writing but it is definitely a 'what you see is what you get' product, if the software said it was OK then it always turned out tremendous. The album was for a school sports team and I have now had requests for over 25 copies. Thanks album printer for your superb service and assistance all along the way.

Tarnya, Essendon

I have to say a BIG thank you for your unbelievable service, your prompt service and the reassurance the WHOLE way of what was happening with my order. 

I am extremely happy with the end product and am so thrilled to have received it so quickly, amazing! 
This album will be something me and my partner will treasure forever and show a lot of people.....and maybe even our future children! 

A BIG THANK YOU

Tarnya

Dale

I just received all photo books and I'm over joyed at the end result. I am looking forward to showing friends, and I'm sure that there will be more photo album orders and inquiries for you, hopefully you have enjoyed printing them as much as I have enjoyed creating them,

thanks again regards dale

John, Brisbane

I have just recently purchased several albums from Albumworks and I would like to make the following comments:

• I have always made albums of each of my holidays (photos and captions...) and I would have to say this is the easiest way to create albums I have found. I have always been very particular about how my photos are printed and your published albums are excellent.

• Cost-wise it is far cheaper that purchasing large photo albums for which I have paid upwards of $45-80 plus the large amount of money for photos etc., not to mention the huge amount of time involved previously - printing, laying them out, selecting them, rearranging them, sticking them in (and then trying to change them...

• The published photos are exactly like what is sent - they are vibrant and clear and not somewhat dull as I have often received from some commercial lab processes.

• The Albumworks process allowed me to use many more of my photos than was possible trying to fit them into a bought album.

• The greatest advantage I found with Albumworks was the huge variety of ways of arranging photos and adding captions than is ever possible in other ways. The fact that you can crop and vary the sizes of photos to suit your individual page needs was "awesome". This is not possible using lab-printed photos.

• The books look professional and really make your photos look good.

• My albums have many more photos included than before and take up about one-tenth of my shelf space.

• All of my albums have been received within five days which is much faster than some others.

• I have found that people actually WANT to look at them whereas presenting them with a huge album previously was rather daunting for some.

• I have now redone five of my albums, will dispose of the old big ones, and will most definitely continue to use Albumworks in the future.

Thank you for making my photos look so professional.
The albums now give me much more pleasure now than trying to juggle large tomes.

Keep up the good work.
Have a nice day.

Cheers,
John
A very satisfied customer.

Alison Thomas, Erindale

Congratulations! Not only are your Customer Service people patient, polite and efficient, the result for this (perfectionist) first  time user surpassed my highest hopes.

My father was a professional photographer and I wish he was here to see what a $450 camera, 30 hours of fun and your excellent product delivers.

Now that I've read the instructions my expectations for my next effort are even higher!

There's no need to look anywhere else than albumworks - 'Like' on Facebook doesn't cut it, 'Love' it does.

Alison Thomas. Erindale SA

Kelly from Yackandandah

Words cannot express how delighted I am with my photo album. This is by far the best way to preserve memories for holiday, birthdays etc. The quality is amazing and the hardcover photo is fabulous. I can only highly recommend your service and performance and ease of actually creating the album.

Sally Heppleston, Melbourne

Thanks to the team at Album Printer for the amazing job you did with our wedding photos. We had a disk of digital photos from our big day for two years before we could decide what to do with them. We could never have imagined the album would turn out so brilliantly. I am now working on my next Album Printer project and I have taken great delight in recommending your service to my family and friends, many of whom have already downloaded the software.

Keep up the good work and thanks again. Sally.

Luke Reynolds, Sydney, NSW

Judy, Toowoomba

I have received my album, and as usual, I am delighted with the job you have done. Thank you so much. Your albums are always a great talking point among the family.

I'm presently working on one to give my niece and her husband for Christmas - after that I'll do their wedding album!

Again many thanks for your high standard of work and excellent speedy service.

Alex, Campbelltown

Again, very happy with the end result, a beautiful product which has given me the opportunity to display and create memories as I see them in my imagination.

Donnette, Tennyson

Thank you so much for another wonderful book. I have had a lot of pleasure creating the books and each time learn something new. I uploaded it last Friday night and received the book this morning. That is incredible service. The quality of the printing is outstanding. I recommend Albumprinter to everyone I meet.

Thank you again for your prompt, efficient and friendly service.

Harry

Jill, Beachmere

WOW, WOW, WOW. What a great job again. This book is amazing and the quality is superb. When we gave her the book, she loved it but her Mum and Dad were overcome with emotion and both cried. I used to be a scrapbooker and have spent many hours producing scrapbooks for the family. However, have packed away my stash as I consider these books to be a better option, less work, and a fraction of the cost.

Job well done all at Albumprinter. I am starting on a new one for my sister's 60th, it will be 3 volumes and is called MY STORY (the 1st 60 years). The first volume will be all black and white as the photos are old and obviously black and white.

Regards,
Jill

Kay, Heathmont, VIC

Thank you for the introductory free upgrade to enable us to sample your new
technology.

I put an album together in a hurry to meet the deadline, hoping the product
would be worth the impulse purchase. I am pleased to say that I am very
impressed. My husband was a four-colour litho printer for 30 years and was
so fussy he would not buy a book unless it was printed properly! And he
gives your HD printing - and the heavy stock - the thumbs up.

Well done, Albumworks.

Kind regards,
Kay

Brian & Lyn Watts, Quorrobolong, NSW

Alasdair & Danielle Nocolson, Location

Dear Naomi & the rest of the team at Albumworks,
 

Just a quick email to say a huge 'thank you' for the recent wedding albums we ordered.
My wife and I shopped around before deciding on a printer for the albums and I'm so glad we picked you.
There are lots of discount sites out there, but we went with you due to the excellent internet reviews you have.
The quality of the books is exceptional and I am also impressed with the level of customer service you offer.
Thank you for contacting me to advise that some of the writing on the book was not set correctly and therefore would not print correctly.
As it was my fault you could have just sent the books out anyway and they would have been a waste of nearly $200.
This customer service will make us recommend you to anyone who is considering making a photo book.
We will definitely use you again.
Thank you again,
Alasdair & Danielle Nicolson

Miller Family, Central Coast

ABSOLUTELY STUNNING. I received my photobook today, and it is simply the most wonderful and magnificent creation ever. Not only was delivery superfast, the software was so easy to download and use, and ordering was as easy as it gets. The quality of this book is second to none, and the way it has been put together is amazing. I was not sure what to expect, but it definitely exceeded all my expectations, and friends and family can't wait to get their own. THANK YOU so much Album Printer, our holiday photobook tells a wonderful story, and the uniqueness of your product is something we will be talking about for a long time to come. WELL DONE!

Krissi Kirby, Melbourne

Thanks very much Andrew. My family & friends were very impressed with the photo album, I know at least 2 friends who have now downloaded your digital photo book software & are planning Christmas presents.

Matt, Sydney

On Sunday I was browsing google responses to photo printers. By Monday I had downloaded the software and had uploaded my pictures from my European trip. The next day I got confirmation of the order and payment. The day after I had a tracking number. I actually scared the guy in the post office today because 10 minutes after receiving confirmation of my order arriving, I myself arrived at the post office. The post manager said he'd only just put my order in the back - talk about service. I collected my order there and then and it was 100% perfect.

I've already mentioned it to all of my friends and I have more projects in the pipeline. For a beautiful hard copy of your memories, no matter what, you can't go wrong with this. If anyone out there has any doubts, don't, I was a sceptic and I've been converted!

Fiona, North Rocks

I have just received the albums that I ordered and am both amazed and delighted - amazed at how quickly they were received and delighted at the quality and craftsmanship of the final product. As these were gifts for other people this was especially important to me. So thankyou, thankyou, thankyou! You have made my photos look great and given me a great record of a wonderful holiday. I look forward to making more albums with you in the future!

Melinda, Victoria

Last year we had our sons first year documented through your services and I completely forgot to pass on our sincere thanks. The album was perfect, apart from a few mistakes I had made, and it is our intention to have one made each year. 

The album was part of our sons naming ceremony and over 100 people viewed and sincerely admired it. It is our hope that our son will have at least 18 of these albums to cherish as he grows into a man.

As a Mac user, and as someone who needs to take their time with these sorts of things, your service and product has made the digital photobook the right product for our needs. As for the quality- it far exceeded our expectations.

I am currently working on year 2 right now! Thank you so much.

Kind regards,

Melinda. Victoria

Kevin Toohill, Mosman

My album arrived in Sydney yesterday - just three and a half days after uploading it to you. This is my third album this year and will be given as a birthday gift. Again the quality is superb - remarkably so this time as many of the 200 photos used were simply prints dating back 50-60 years. It says much for your editing software - not only its ability to improve images but how friendly it is to use.

My thanks once again on another job well done.

Tony Cosentino Photography, Sydney

I am a freelance photographer and have pretty high standards in print quality.

I am so impressed with the finish and quality of the my first album with you guys. The album looks fantastic and the black and white film prints have come up wonderfully.

The album was a wedding present for some friends whose wedding we attended recently. I just took 1 colour and 1 black and white roll of film of the occasion for something a bit different to the digital official photographers.

The full page prints just look so good I can't get over them. Now the other important point is that I uploaded the album on Friday morning and received the album by lunch time on the following Wednesday. That is a well oiled machine you have going there with a perfect combination of speed and quality. Thanks for a great service and value for money.

Paul Berg, Shepparton

Josephine, Bright, VIC

Hi - to all the team at Albumworks

I have just picked up my photo book from the post office, I am delighted with it.

I would like to thank you all so much for your patience and help. I don't know how many staff you have there - but feel as though I have spoken to or emailed all of you. It has been a pleasure dealing with albumworks.-
certainly cannot fault your service or the finished product.

I have two more albums on the go at the moment - and I think I know what to do this time.!!

Many thanks

Regards

-----

Josephine

Cherise, Perth

Wow... I am very very pleased with the albums I have ordered!

From start to finish I was amazed at how simple the process was. Downloading the program was easy. Using the program... very straight forward. Uploading the images was fast. Emails and queries were responded to quickly with really friendly, informative service. Delivery was so quick. The end product... fantastic. Love it.

The album I designed was for a family keepsake for a number of family members and for our beautiful Opa (dutch for Grandad) who has been given a month or so to live. Our Oma passed away in April. It was to bring all of Oma and Opas special photos into a really special family treasure. I believe when Opa and the family receive their albums on the weekend... there wont be dry eyes.

Thank you. I will most definately be ordering from you again.

Fran. C. Gymea Bay

Dear albumworks,

My first contact with Albumprinter was just before Christmas 2008 when the
postman delivered a coffee table book of Korea. Our son and his family had
been living in Korea and our thought was that they had sent us a beautiful
coffee table book on Korea. On closer inspection of the first page, a full
page photograph, was that I had taken the photograph and all our family
was in the photograph.

As we were about to go on holidays to Antarctica I immediately downloaded
the Albumprinter program and produced an equally beautiful book on Korea.
We had just had 600 print photographs of our Korean holiday returned and
we were so disappointed with them that for the first time in 40 years I
refused to put them into a photo album - all the bright colours on the
computer had come back brown. They were back to bright and vibrant in
Albumprinter and I ripped up 600 prints.

Off to Antarctica with our laptop computer with the Albumprinter program
on board and the days at sea crossing the Southern Ocean were well spent
uploading photographs and producing book Number 2 which was sent off the
day we arrived home and it arrived back 3 days later.

We have just completed a 3 months circumnavigation of South America and
again with my laptop and Albumworks, again, I completed 3 albums of on
average 150 pages each and had them arrive home 2 weeks after we arrived
home to enjoy our holiday all over again.

My retirement job was always to reproduce all our family holidays and
family photographs as digital photographs.

Now 36 books  later and having graduated from Albumprinter to Albumworks
and reduced the photo albums in the bookshelf from 4 metres to 80 cms I'm
about a third of the way to producing many coffee table books that I know
our children will keep.

A book just arrived back and I'm expecting another tomorrow or Monday.

Thank you Albumworks for many happy returns from over 40 years of
memories.

Regards,
Fran. C.

Maryk P, Traralgon, VIC

Adele, Capalaba

Hi Nick, If its possible, I am even more thrilled with my 2nd album than I was with the 1st (Number 3 is in progress) I have become a little more adventurous and experimented some new techniques - the result is just amazing. I especially love the stripes I was able to produce using colour blocks produced in microsoft paint, and saved as jpg files. I find the whole process challenging, relaxing and most rewarding. Thanks again for the fantastic service and product you provide.

Vynette Holliday, Brisbane

Dear Team, Congratulations on a great product! I am very pleased with the result and have recommended you to all my family and friends.

Susan Marshall, Sydney

It's WONDERFUL!!!! It has exceeded all my expectations. Everyone at school just wants to know more about your products. You can be assured I will be busy working on the next volumes as soon as possible!

THANK YOU!!!!!

Elle Clarke, Brisbane

Thank you so much for doing such a great job on my photobook!

It was great that you could get it to me a bit earlier because it meant I had it in time to take to a high school reunion. So many people there, and also at work thought it was fantastic! I had heaps of comments like "This will be great for my mum's 50th wedding anniversary" and "I'm going to do a baby album for each of my children". ( If you gave commision, I would be rich! ).

Seriously, I was impressed with your easy-to-use software and also the high level of service and quality you provided. Your team were prompt in their actioning of the order and also in their replies to my emails. I appreciated the constant updates via email because when you do things via the net, it is reassuring to get confirmation that the order and payment have been received and are being processed.

It really is a beautiful keepsake, worthy of the glowing wrap I gave it each time, and I have flipped through it about 50 bazillion times myself.

Thank you, and keep up the good work, because I'll be back.

Barbara Hemerik, Kelso

I have just completed my album with you guys and received it in the post to my home. I just wanted to thank you for providing this service. I'm not into the traditional photo albums and all my photos are stored in a box. Your service has enabled me to take my best photos (with all my memories put into print) and put them on display in this fabulous looking book.

The 'albumprinter' product looks so professional and sets out our album in a way that creates so much interest; so much more than just flicking through someone's holiday photo album.

Congratulations you guys! What a top class service! You have given everyone an opportunity to have 'coffee table' style quality for an affordable price.

I can't thank you guys enough. The album looks fantastic. Thank you, thank you, thank you!

Avril, Canberra

Dear Albumworks team,

I just had to contact you to tell you how absolutely thrilled I am with your service and your product. I made an album for my nephew who is an officer in the British Army. He and his family spent the last year on exchange in Australia and he has now gone off on his second tour in Afghanistan. I made the album with photos throughout their year here as a surprise. It is especially important because their computer died and they lost all their photographs so at least they will now have some photos to bring back happy memories of their time in Canberra.

I made the album and uploaded it on Sunday night and I could not believe it when it arrived on our doorstep this morning Wednesday. I have to admit I cried when I saw how fabulous it is. I called your office this morning to say thank you and couldn't stop the tears from flowing again.

I am halfway through the next album, a surprise for our daughter and know it will be just as good.

Thank you all once again for such a beautiful gift for my nephew, hopefully it wont be too long before he comes home from Afghanistan and can see it for himself.

Kind regards,

Avril, Canberra

Robyn Huiskamp, Adelaide

Just picked up my photo album and it is fantastic… I will definitely be sending you a few more albums when I get a chance to put them together.

Thanks again. Regards, Robyn

Val, Perth

Have just received my book and it is fan--tastic!! I was waiting trying not to be too excited, as I was really not sure how it would come out, but it has exceeded all expectations. I am so thrilled and will be showing it to everyone. Hopefully you will get some good sales from my euphoria!! I will fill in the client feedback form, but just wanted to tell you how chuffed I am, seeing that you were so helpful through the process.

Fiona, Gold Coast

My album arrived today, and what can I say? It is absolutely stunning. Every page is beautifully printed, the paper quality is superb and the book itself is a fantastic product. I’m so impressed with the final result and Albumprinter’s service that I’ll definitely be ordering more!