Our service level is to dispatch within 7 business days, however in over 90% of cases we'll dispatch an item within 3-4 business days.

We always recommend customers allow the full service level to ensure they receive their product in time.
We produce all our products as quickly as we can, so unfortunately there isn't anything extra we can do to speed this up (even for a fee).

To provide some additional information, there are many factors that contribute to the amount of time it takes to produce our products, so unfortunately we're unable to be more definitive about exactly how long it will take and can only provide estimates.
There can be up to a dozen different machines used for a single item, and while Quality Assurance issues are rare, they do occur (just like in any production system) so we always recommend allowing the full 7 business days for the production of your order.

In regards to delivery of an item, our hard cover albums are delivered using Australian Air Express Overnight service, so if you're within an Australia Post next day delivery zone you should expect to receive your order the next working day or two after it's dispatched (Australia Post don't provide a guarantee on this).

To see a list of postcodes that are within the next day delivery zone, please see the Australia Post website.

Our other products are sent by regular Australia Post mail and therefore may take slightly longer to be delivered, although we'd expect it to arrive within 1-5 working days, depending on location and the Austraila Post network.