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  • 08/05/2012 6:54am -

    Norton security software is currently flagging our software as unsafe after a recent update they have implemented. This is a false positive report, and we can confirm that our editor is safe to download and use.

Why am I receiving an 'empty page' warning?
The empty page warning will appear if you have a blank page in your album, that is, a page that has no design on it at all.

So long as you're happy with the affected page as it appears in the work area and 'Preview' function of the editor, you can safely ignore this warning and continue with the ordering process.

Please note, due to our highly automated system and variable page allowance it is impossible for our production system to recognise blank pages that are unwanted. Therefore if you have any blank pages in your project at the time of upload, please be aware that they will be bound into your album.

You can delete unwanted pages by selecting them, then either 'Page' from the top menu then 'Delete', or 'Ctrl-D' on your keyboard. Pages are only able to be deleted in pairs also.

If you are unable to delete pages, then it is likely you have reached our binding minimum for the album you have created. The number of pages we allow in our albums is based on the binding process we use. Any more less pages will result in a less than satisfactory binding of your album that we are unwilling to provide.