albumworks Terms & Conditions

1. Order acceptance
   1. All orders are accepted and handled in accordance with the conditions below.
   2. The customer accepts these conditions by using the albumworks software.
   3. After completing the order, we will store the file provided by you on the albumworks server for 3-4 weeks after which time it will be deleted.
2. Copyright
   1. You are solely responsible for the contents of the file you submit and in obeying the laws of Australia.
   2. albumworks does not accept responsibility for the contents of the file you submit.
   3. In producing the photo product on your behalf, albumworks assumes that the copyright in the file and all photographs is held by you. You are solely responsible for unauthorised use of copyright material.
   4. When ordering and in distributing your printed photo products you shall strictly observe the laws of Australia or the country to which the product is being distributed.
3. Liability
   1. albumworks shall not accept liability for damage or loss of the files.
   2. albumworks emphasises that the quality of the prints in the albums ordered will never be better than is to be expected on the basis of you see on your computer monitor when using the Album Editor. Take care in proofing and previewing your photo product and carefully check your spelling.
   3. albumworks's liability is limited to errors which are related to production, shipping and delivery of the product.
4. Delivery time
   1. Our service level is to complete an order within seven working days and we dispatch by Australian Air Express Overnight service or Australia Post depending on product selected.
   2. If delivery cannot be made, the delivery driver has the Authority to Leave an item if he/she deems it safe to do so in accordance with Australian Air Express policy. If it's not deemed safe to leave an item, a card will be left explaining how you can receive delivery or pick-up the product at your local post office or Australian Air Express depot (make sure you take your ID with you).
   3. Delayed delivery is not a basis for cancellation of the order or a request for compensation.
5. Guarantee
   1. Any complaints must be submitted via our contact form within two weeks of the delivery of the materials ordered by you.
   2. If the complaint is justified, albumworks’s liability is limited to resupplying the ordered materials again.

albumworks thanks you for your interest and trust that you will enjoy your photo books, photo calendars and photo posters for many years to come.

Albumprinter Pty Ltd trading as albumworks
6 Prohasky St
Port Melbourne VIC 3207
ABN 13 798 914 316