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How long will it take to produce and deliver my order?

We aim to dispatch all orders within 7 business days from the time your project is uploaded — but usually it’s much faster! That said, we strongly recommend placing your order as early as possible if you have a deadline, as faster production cannot be guaranteed.

All of our products go through an express manufacturing process followed by a detailed quality assurance check — with up to 12 different production stages. While delays are rare, if something isn’t quite right during this process, it can cause a slight hold-up.

Here’s what to allow:

  • Production time: Up to 7 business days

  • Delivery time (after dispatch):

    • 2–3 business days to most metro areas (+ 3-4 extra days for delivery to a PO Box)

    • 3–10 business days for rural or remote areas

These are estimates only and delivery times can vary, especially during peak periods.

All orders are sent via express courier for fast and secure shipping and can be fully tracked.

You can follow your order progress on our Track My Order page and for full delivery info, visit our Shipping Information page. 

Need help tracking your order? Watch this quick video: How to Track Your Order.

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Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

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Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

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