Support Centre - Search Search | Browse User Guide | Track My Order
Search

What are the System Requirements to use your editor?

Our free download editor runs on most modern computers — but to make sure everything works smoothly, there are a few minimum system requirements you'll want to check first.

You’ll need:

  • Either Windows XP, Vista, 7, 8, or 10 OR Mac OSX 10.9 or higher

  • 2.66 GHz processor (or faster)

  • 2 GB of RAM

  • 2 GB of free hard drive space

  • An active internet connection

We recommend using a reliable broadband connection, like the NBN, especially when you’re uploading your finished project. A wired connection is usually the most stable. Some wireless or satellite connections — especially in regional areas — can be slower or more prone to dropouts, which might cause issues during upload.

Using our online editor instead?
Our online editor runs in your web browser, with no download required — perfect for quick projects or creating on the go.

To use the online editor, we recommend:

  • The latest version of Google Chrome, Microsoft Edge, or Firefox on Windows

  • Safari 15 or later on macOS

  • iOS 15 or later on iPhones and iPads   (The online editor no longer supports iOS 14 or Safari 14 on macOS. If you're using an older device or browser, you may need to update your software or switch to a supported device for the best experience.)

Not sure if your setup is compatible? Reach out to our friendly customer service team via our contact page and we’ll be happy to help.

Rate:
Can't find what you're looking for?Contact UsChat UsBackPowered by pictureworks
Shipping

Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

CONTACT