What is VIP care?
VIP Care is a service offered by our team of specialised staff at albumworks who will carefully check through your order for any of the following issues:;
Image quality - dark images - grainy images - low quality images -
Incorrect spelling - does not include names of people or locations - A spell check is performed but is not 100% guaranteed.
Layout of images on each page - ensuring images are aligned appropriately
Layout of text on each page - ensuring there will be no text cut off
Font selection and font size
Blank image boxes
Blank text boxes
Cover image alignment
Cover and spine text alignment and size
…. and much more*
If you select VIP Care, when you upload your Project it is automatically placed on hold and our team alerted to review your Project and design. We will analyse your project and after completing send you a VIP Care report outlining our feedback, any errors and a detailed explanation on how to easily correct these if you wish.
Once you have made changes to your project, you simply re-submit it, we will send it off to print and it won’t be long before your perfected project will be in your hands for you, your family and friends to enjoy!