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Where are albumworks products made?

albumworks is an Australian-owned company. Our Photo Books and photo gifts are printed in both Australia and Malaysia, using modern, high-quality production facilities to deliver exceptional print results.

Where Your Products Are Made

  • Hardcover and Layflat Photo Books: Printed at our specialised production facility in Malaysia, using state-of-the-art printing presses for premium quality and binding options.

  • Softcover Photo Books and Photo Gifts: Printed in Australia, including popular items like canvas prints, mugs, and framed prints.

How Your Order Is Shipped

  • Orders printed in Malaysia are shipped quickly via DHL Express.

  • If you’re in a regional area or your order is being delivered to a PO Box, it will be sent via DHL to Australia and then delivered to you via Australia Post’s EPARCEL service.

  • Orders printed in Australia are shipped via a local courier service.

Why We Print in Malaysia and Australia

Having our main production facility in Malaysia allows us to:

  • Offer a wider product range

  • Deliver consistently high-quality printing and binding

  • Provide premium finishes that are difficult to access locally

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Local Customer Support

albumworks is proudly Australian owned, with our Management and Customer Service teams based in Australia.  Our friendly team is available during business hours (Melbourne time) to help with any enquiries.

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Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

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