Support Centre - Search

Search | Browse User Guide | Track My Order


What if I don't like the finished design?

If you are unsure of your 1st design you have the opportunity to revise your initial  design for free. Our Design My Book specialist will call you to discuss in detail which areas you wish to tweak.



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.