Due to the severe weather in some parts of Australia, please be aware your delivery may be slightly delayed.

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How to access my account

If you are working on our online editor and have saved your project or have previously purchased with us you will have set up an account.

You can log in from our website home page from the top right-hand side where it says "sign-in"

You will need to log in with your username and password which you have initially set up.

Once signed in you can navigate to "my account" which will show you past projects, give you the ability to update your personal details such as an address or email address and you can reset your password from here.



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.