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Privacy policy

As one of Australia's largest providers of Photo Books, Posters and Calendars, albumworks takes the protection of your Privacy seriously. Your Privacy is very important to us and we are bound by and conform to the Australian National Privacy Guidelines (which are part of the Privacy Act) and also adhere to the Anti-Spam Regulations.


Collection of information

In providing you access to the albumworks Editor we collect your email address and when you order any albumworks photo book, poster, calendar or other product, we collect your billing and delivery information. We will only use this for the purpose that you provided it to us and we will not disclose the information to third parties without your approval. 

Your information is required to ensure billing and delivery of your products, however our suppliers are not permitted to retain, store, share, or use the data for any other purpose. 

No access will be provided to your information except where required by Australian law and in compliance with Australian legislation.

Credit card information

albumworks uses the National Australia Bank (NAB) Hosted Payments Service for all payments.  In using this service provided by NAB, albumworks does not have access to your credit card information. All credit processing is conducted solely between you and the NAB.

Email

If you have given your approval, we will from time to time send you information about albumworks products and services. This information is dispatched directly from our mail servers or via our email gateway service service provider MailChimp. MailChimp provides albumworks with a profile center and unsubscribe functionality.  To facilitate unsubscribing from albumworks, your email address is provided to MailChimp. They are not permitted to use your email address for any other purpose.

If you do not wish to receive emails about albumworks products and services, would like your customer record removed or you have a question about our Privacy Policy please contact us via our contact form.

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Shipping

Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

CONTACT