Support Centre - Search

Search | Browse User Guide | Track My Order


Locating my project

The editor allows you to save a project during creation and come back at a later date to complete or edit it again, in the same way you would with any other document.

All projects are stored in a albumworks Projects within your Documents folder (Vista/7/8) or My Documents folder (XP).

The editor does not delete your project, so if you're unable to find it here we suggest looking in your Recycle Bin.



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.