CHRISTMAS ORDER DEADLINES: Metro areas: 17 Dec* & Regional areas: 14 Dec*

*These dates are a guide only, in rare situations a delay could occur. Order early to avoid stress.

Support Centre - Search

Search | Browse User Guide | Track My Order

Search

How do I use my promotion/voucher code?

If you have a promotion or voucher code that you would like to apply to your order,  it is important to ensure you apply it during the ordering process as we're unable to apply a discount once an order has been placed.

To use your voucher code, simply enter it into the 'Voucher Code' field towards the bottom of the 'Payment' screen during the ordering process. Once you have entered the code, click 'Redeem'. This will apply the code to your order and will adjust the price accordingly.

It's a good idea to check the 'Amount to Pay' at the bottom of the 'Payment' screen to ensure the discount has been applied correctly.  If it hasn't, please check with us before continuing.

Please note that only one voucher code can be used per order. Multiple vouchers cannot be used or combined.

Rate:

Shipping

Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

CONTACT