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How are your products packaged?

We package our hardcover albums in secure cardboard packaging that contain significant buffers to protect it from damage during transit.

We've found this packaging method to be extremely resilient with next to no complaints due to damage in delivery.

Our other products are packaged using appropriate packaging, such as poster tubes or stiff board packaging, which again we've found to provide excellent protection for our products.



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.