Support Centre - Search Search | Browse User Guide | Track My Order
Search

How can I send my files using Dropbox?

If you're having trouble uploading your order via the internet, you can send your project files to us via Dropbox, a free and secure online file-sharing platform. We’ll then upload the files to our system on your behalf.

Here’s how to do it:

Step 1: Export your project files from the editor

  • Open the albumworks download editor and click ‘Cart’.

  • Click the ‘Send Files’ button next to your project details.

  • Accept the Terms & Conditions and click ‘Continue’.

  • Choose ‘Send via Mail’ and click ‘Continue’.

  • Click ‘Select’ to choose a location on your computer to save the files, then click ‘Continue’

The files will be saved to a folder in the location you selected above.  You won’t be able to open these files as they are encrypted.

Step 2: Upload and share using Dropbox

  • If you don’t already have a Dropbox account, sign up at www.dropbox.com.

  • Create a new folder in Dropbox and upload the saved order files from your computer.

  • Once uploaded, share the folder with service@albumworks.com.au so we can retrieve your files.

Need a visual guide? Watch our quick tutorial: How to send your albumworks files via Dropbox.

Rate:
Can't find what you're looking for?Contact UsChat UsBackPowered by pictureworks
Shipping

Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

CONTACT