Support Centre - Search Search | Browse User Guide | Track My Order
Search

What image file types can I use in my photo book?

The albumworks download editor supports the following image file types:

  • JPG (.jpeg)

  • PNG (.png)

  • TIFF (.tif or .tiff)

If you're using our online editor, it also supports HEIC files (used by many newer iPhones and Androids).

If you're using our download editor, you'll need to convert HEIC files to JPG first. Here's a guide to help: How to convert HEIC to JPG

File Size & Resolution Guidelines:

  • We recommend images be no more than 600 DPI

  • We recommend the maximum dimensions are 6000 pixels in width or height
     (which equals a maximum of 50 megapixels)

  • Ideal file size: around 5–6MB per image

Using very large or high-DPI files can slow down our editor as they use up lots of your computer’s RAM. They might also cause upload issues — so there's no benefit to going beyond these limits.

For the best results, use original high-resolution JPGs from your camera or phone, and avoid screenshots or overly compressed images. Here’s some important tips if you’re planning to use scanned photos in your Photo Book.

Rate:
Can't find what you're looking for?Contact UsChat UsBackPowered by pictureworks
Shipping

Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.

Contact

Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.

CONTACT