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Do I have to use your editor? Can I use another program instead?

Yes, to create a Photo Book product with us, the albumworks editor must be used.

The production process we use is highly automated from start to finish. To get a file into the correct format that our system can understand, it must be uploaded to our servers via our editor as there are various formatting steps required.

Unfortunately we're unable to receive a file any other way.



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.