Support Centre - Search

Search | Browse User Guide | Track My Order


How can I upload my files without internet access?

You can upload your files via the CD/USB option if you have no access to the internet. 

Once you have transferred your files you will need to post them into our office;

Reply paid
Level 2
696 Bourke street 
Vic 3000

TIP - Double-check your transfer has been successful prior to posting. 



Our priority is to make all your products as fast as we can - but never at the expense of quality. In fact 95% off all items are manufactured and dispatched within 2-4 business days. However we do recommend allowing 7 business days for dispatch for those rare occasions when your order doesn't pass internal quality control.


Still have questions? Ask us! Our amazing Customer Service team are all experts in Photo Book creation. And they're right here in Australia with you. So on the rare occasion an issue arises, we can sort it out as fast as possible.